FAQs
Straight answers.
Everything clients usually ask before working with us. Can't find yours? Get in touch.
Budgets
What is the minimum ad budget you work with?+
We recommend a minimum media spend of £1,500 per month per platform so campaigns gather enough data to optimise. Your ad spend is paid directly to the platforms; our management fee is separate.
How are your fees structured?+
We charge a fixed monthly management fee agreed upfront, based on the number of platforms and campaign complexity. There are no hidden mark-ups on media spend.
Onboarding
How long does onboarding take?+
Most clients are live within 10 working days: a discovery call, account access, tracking setup, strategy sign-off and creative briefing.
Do I keep ownership of my ad accounts?+
Always. We work inside ad accounts that you own, so your data, pixels and history remain yours if you ever leave.
Creative assets
Do you produce ad creative?+
Yes. We can design static, carousel and short-form video ads, or work with your existing assets and in-house team.
What do you need from us to get started?+
Brand guidelines, any existing photography or video, product information and access to your ad and analytics accounts.
ROI tracking
How do you track ROI?+
We set up pixels, conversions APIs and UTM tracking, then report spend, cost per acquisition, ROAS and revenue against your agreed KPIs.
How quickly will I see results?+
Early signals usually appear within 2–4 weeks; most campaigns reach stable performance after 60–90 days of testing and optimisation.
Contracts
Is there a long-term contract?+
Our standard agreement has a 3-month initial term, then rolls monthly with 30 days' written notice.
Ready to make your ad spend work harder?
Book a free 30-minute paid social audit with our team.